Terms & Conditions

Welcome to Veloura Jewelry. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

These terms govern your use of our website and purchase of products.
Veloura Jewelry reserves the right to update or change these terms at any time without prior notice.

2. Products & Orders

All product descriptions, prices, and availability are subject to change without notice.
We make every effort to display product colors and details accurately, but slight variations may occur.
Orders are subject to acceptance and availability. We reserve the right to refuse any order.

3. Pricing & Payment

All prices are listed in PKR (or as displayed on our website).
Payments are processed securely through trusted third-party providers.
You agree to provide accurate billing and shipping information.

4. Shipping & Delivery

Shipping times are estimates and may vary due to circumstances beyond our control.
We are not responsible for delays caused by courier services, customs, or unforeseen events.

5. Returns & Refunds

Our Return & Refund Policy applies to all purchases. Please review it before making a purchase.
Items must meet the conditions stated in the policy to be eligible for return or exchange.

6. Intellectual Property

All content on this website (logo, images, text, designs) is the property of Veloura Jewelry.
You may not copy, use, or distribute our content without written permission.

7. Limitation of Liability

Veloura Jewelry is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability is limited to the amount paid for the product.

8. Governing Law

These terms are governed by the laws of Pakistan.
Any disputes will be resolved under the jurisdiction of the courts of Punjab, Pakistan.

9. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

📩 Email: velouracollections.store@gmail.com
📍 Address: Sahiwal, Punjab, Pakistan